- Mar 27: Treveth public consultation event | Detailed plans for affordable-led housing in Connor Downs (9 days)
- Mar 30: Angarrack Methodist Chapel 150th Anniversary Celebration (12 days)
- Mar 31: Service | Angarrack Methodist Chapel 150th Anniversary Celebration (12 days)
- Apr 5: Mobile Library | Friday 5 Apr 2024 (18 days)
200807 | Answering NHS Test and Trace calls is the key to keeping Cornwall Covid safe
Answering NHS Test and Trace calls is the key to keeping Cornwall Covid safe
Residents in Cornwall are being urged to do the right thing to keep Cornwall Covid safe and potentially save lives, by answering the phone if they get an NHS test and trace call.
It comes after new figures showed that around 40 percent of people in Cornwall identified as having had contact with a positive case of Covid-19 are currently not engaging with the NHS test and trace team, potentially putting lives at risk.
Cornwall Council, Public Health England and NHS Kernow thanked residents who have played their part helping Cornwall to maintain a comparatively low numbers of cases and transmission, by washing hands, following public health guidance on social distancing and wearing face coverings. But they urged residents to continue doing the right thing if they get a call from NHS test and trace.
Increasing the number of people who take part in test and trace could reduce the chance of a second wave of Covid 19 in Cornwall significantly, by giving real-time data and the best information possible to stay on top of the situation.
The Council is already working closely with Public Health England to follow up cases identified by NHS test and trace, so that they can identify outbreaks as soon as possible.
If someone has symptoms of Covid-19 they can either go on-line to order a test or call 119. Mobile testing units are located across the county. If they are confirmed as a positive case, they will be contacted by the NHS test and trace team and asked to give details of people they have been in close contact with over the last few days.
The NHS test and trace team then get in touch with those people and inform them they have been in close contact with a positive case and advise them what to do next.
Cllr Sally Hawken, Cornwall Council portfolio holder for children, wellbeing and public health said: “This is one of the ways we are all expected to play our part in limiting the spread of the virus. By not taking part people are potentially putting lives at risk in their community and increasing the risk of an outbreak of cases that could lead to parts of Cornwall, or even all of Cornwall, experiencing another lockdown. We know that there are many reasons people might not engage, but we’re safer together if we all do our part”
The first type of contact by the NHS test and trace team, if possible, will be by email, asking you to click on a link for further information and instructions. If the NHS test and trace team receive no response to the email, someone will then phone you and provide instructions about what you need to do. The calls will come from an 0300 number.
Rachel Wigglesworth, Cornwall Council’s Interim Director of public health said: “Now lockdown is easing it could be that people are more relaxed and think there is less of a threat, or it could be that some people don’t answer their phones to numbers they don’t know, but it’s crucial that we all play our part to help limit the spread of the virus.
“Check your emails regularly, answer the phone and see who is calling. If it is the NHS test and trace service, then follow the instructions you are given. If you have symptoms, then arrange a test as soon as possible and self-isolate.”
To book a test online on visit www.nhs.uk/coronavirus or if you are unable to book online then call 119.
- Printer-friendly version
- Login or register to post comments
- Permalink
Contributions
- Angarrack Defibrillator Team (25)
- Angarrack Inn (336)
- Angarrack Methodist Chapel (3)
- Carol (15)
- Gail (1)
- GordonG (12)
- Hayle Development Group on Facebook (5)
- Hayle Harbour Authority (4)
- Hayle Town Council (5)
- louise (1)
- Lynne (94)
- Mal (1)
- Neil (22)
- Neils Garden Care (9)
- Russell (21)
- Secretary - Christmas Lights (118)
- Steve (3)
- webmaster (5015)
Book page
Similar
- 200807 | The unknown phone number you should be answering (and 40 per cent in Cornwall aren't)
- The area of Wales that missed coronavirus - and the simple system it set up. Fantastic story of how one local council set up a s
- 200728 | Test, track and trace in Cornwall: a tangled web
- 200803 | Number of confirmed Covid-19 cases rises in Cornwall
- 200803 | New lockdowns don’t affect tourists coming to Cornwall
Similar across site
- 200807 | Answering NHS Test and Trace calls is the key to keeping Cornwall Covid safe
- 200807 | The unknown phone number you should be answering (and 40 per cent in Cornwall aren't)
- The area of Wales that missed coronavirus - and the simple system it set up. Fantastic story of how one local council set up a s
- 200728 | Test, track and trace in Cornwall: a tangled web
- 200803 | Number of confirmed Covid-19 cases rises in Cornwall
Recent comments
31 weeks 2 days ago
33 weeks 21 hours ago
33 weeks 21 hours ago
42 weeks 5 days ago
1 year 2 weeks ago
1 year 27 weeks ago
1 year 37 weeks ago
1 year 49 weeks ago
3 years 22 weeks ago
4 years 7 weeks ago