Christmas Lights

Village News

Cornwall Council - Latest News

Syndicate content
Cornwall Council website - updated daily with information on services provided by the Council.
Updated: 8 hours 7 min ago

Full Council to debate proposal to purchase land at Langarth Farm

Mon, 21/01/2019 - 13:28

Cabinet at their meeting today have agreed that a proposal that the Council purchases a development site at Langarth Farm in Truro so that the Council can take the lead in its development, should be referred to full Council for a final decision. 

The Cabinet agreed in principle at their meeting last month (02 May 2018) that the Council should  be taking a significant strategic leadership and delivery role in developments at Threemilestone where planning permissions is already in place for 2,700 dwellings but where no building has started on any of the sites.

Today’s decision by the Cabinet is to recommend to full Council that the Council goes ahead and purchases a specific area of land at Langarth Farm, to bring forward the development of a high quality housing scheme of 154 homes and set the tone for further development in the area.

If the proposal is agreed by full Council, the Council will be seeking to amend the planning permission already in place to significantly improve the development which would be led by Cornwall Council and would be made up of a mixture of housing types, including a significant proportion of affordable housing, but also housing owned by the Council and rented at market rents.

The proposal is to buy the land for the homes from Sanctuary Housing and another parcel of land nearby which gives the Council the option to build a community facility, such as a school or care facility, or additional housing.

Cllr Bob Egerton, Cornwall Council cabinet member for planning and economy said: “This is the first parcel of land that we are proposing to purchase so that the Council can ensure that developments are coordinated for the benefit of all.

“If the Council does not intervene, it is likely that some sites will start to be built by individual developers under existing planning permissions.  We could end up with an uncoordinated series of estates without the appropriate infrastructure, or, instead, duplication of infrastructure, to the detriment of the whole community.”

The decision by full Council could pave the way for further proposals to be put forward to the Council to purchase specific parcels of land and to bring forward developments on those sites. The Council will also aim to enter into contractual relationships with other developers who own land there so that the Council can masterplan the whole area.


Story posted 20 June 2018

Categories: Councils, Politics

Recycling rates are up as awareness grows and demand for bags hits record levels

Wed, 16/01/2019 - 16:11

Recycling rates across Cornwall for the first quarter of 2018-19 are tracking ahead of target according to the latest data from Cornwall Council.

Recycling rates for the first quarter of the year are up by three percent – 42% against a target of 39%.

In the first six months of 2016, the Council received 10,295 requests for recycling bags. In the first six months of this year, the Council received 18,662 requests, an increase of over 80%.

Cabinet Portfolio Holder for Environment and Public Protection, Sue James, said the shift was likely attributed to a number of factors.

“In the last 12 months, we have seen Blue Planet heighten people’s awareness of the impact plastic is having on our environment. The plastic free movement is growing and we now have several towns in Cornwall working to be plastic free, as well as a commitment for the Council to be single-use plastic free by 2020.

“Recycling is now more prominent in people’s minds and we know our residents value Cornwall as a beautiful place to live. We expect that a combination of these factors has generated a massive surge in awareness and demand for recycling bags.

“We apologise for the delay in getting these bags out to residents, but we did not anticipate such a massive increase in orders. It’s an encouraging sign that we will be able to boost recycling rates across Cornwall and we ask for people to be patient.

"We are out delivering recycling bags to households who ordered them as fast as possible but this is taking some time. In the meantime the proper bags can be collected from one of the centres listed below.

“We will also publish further information on our website and in social media to keep people informed, but ask for patience as we deal with the backlog.”

The Council has been actively promoting different ways for people to recycle following a waste survey earlier this year where people said they wanted more information on what to recycle.

Recycling containment stocks can be collected from centres at Newquay, Redruth, Bude, Camborne, Camelford, Falmouth, Fowey, Launceston, Looe, Penzance, Saltash, St Austell, Torpoint and Liskeard. For addresses and opening hours please visit our one stop shop page

Unfortunately bags cannot be collected from Bodmin, Callington, Hayle, Helston, Penryn, St Ives, Truro or Wadebridge.

Posted on 10 September 2018

Categories: Councils, Politics

Local funding and highway improvements on the agenda at the Truro and Roseland Community Network Panel meeting

Wed, 16/01/2019 - 16:09

Residents of the Truro & Roseland area have the opportunity to find out about new funding available through the Coast to Coast Local Action Group and hear about improvements to local traffic management at the next Community Network Panel meeting on Tuesday 25th September at 7pm in the Trelawny Room at New County Hall, Truro. 

There will be an update on the EU funding available through the Coast To Coast local action group.  Funding is available to those in the local farming industry, small businesses and organisations, especially those in the cultural or tourism sector and forestry-related businesses along with community groups.

Attendees will also hear more about the £50,000 pot of funding allocated to the Panel this year for small scale local highway improvement and the projects that have been put forward by Parish Councils and Cornwall Councillors on behalf of their communities.

Chris Wells, Chair of the Truro & Roseland Community Network Panel says: “I hope more residents and businesses come and have their say about what is happening in the Truro & Roseland area and tap into this much needed EU funding available for those in the local area.

The Truro and Roseland Panel meets bi-monthly to discuss matters that are important to the local area. They progress these by working in partnership with Cornwall Council and its partners; including town & parish councils, the voluntary and community sector, and the police and health services. Some of the areas that community networks focus on include anti-social behaviour, economic development, the environment, community planning, regeneration, conservation, community safety, transport and highway issues. 

Truro & Roseland Community Network Panel includes the ten Cornwall Councillors for the area and representatives of Truro City Council and the Parishes in the community network: Chacewater , Cuby,  Feock, Gerrans, Grampound with Creed, Kea, Kenwyn , Ladock , Philleigh , Probus , RuanLanihorne , St Clement , St Erme ; St Just in Roseland , St Michael Caerhays , St Michael Penkivel , Tregony and Veryan.

The meetings are open to the public and all are welcome to attend. Each meeting agenda and more information about each panel is available here

Posted 21 September 2018

Categories: Councils, Politics

Waste and recycling collections over the Christmas period

Wed, 16/01/2019 - 16:07

With the festive season almost upon us, Cornwall's residents are being reminded of changes to waste and recycling collections over the Christmas period.

As in previous years, there will be no waste and recycling collections on Christmas Day or Boxing Day.

Collections due on Christmas Day:

  • Rubbish due to be collected on Christmas Day will be collected on Tuesday 1 January.
  • Recycling due to be collected on Christmas Day will be collected on Saturday 22 December.
  • Garden waste due to be collected on Christmas Day will be collected on Saturday 22 December.

Collections due on Boxing Day:

  • Rubbish due to be collected on Boxing Day will be collected on Wednesday 2 January.
  • Recycling due to be collected on Boxing Day will be collected on Saturday 29 December.
  • Garden waste due to be collected on Boxing Day will be collected on Saturday 29 December.

For collections due on any other day of the week over the Christmas period, we will collect waste and recycling as usual, explained Councillor Sue James, Cornwall Council cabinet member for environment and public protection.

"It may be that the time of collection is earlier or later than usual, but as long as bins and/or recycling are out by 7am, our contractors Biffa will collect it," she said.

With the exception of Christmas Day, Boxing Day and New Year's Day, Household Waste Recycling Centres are open seven days a week between 9am and 4pm.

Posted on 07 December

Categories: Councils, Politics

Support for Cornwall families at Christmas

Wed, 16/01/2019 - 16:06

Christmas can be a difficult time for some of Cornwall’s most vulnerable families. This year, to help families on a budget spend time together, Cornwall Council’s Family Information Service has compiled a list of activities taking place in Cornwall which are free and under £5.

Activities range from arts and crafts, Santa’s Grottos, fun days and parties.

In addition, they have also provided information on a range of free and low cost community Christmas lunches taking place throughout Cornwall for those in need.  

Councillor Sally Hawken, Portfolio Holder for Children and Wellbeing said: “Christmas can be a difficult time for families, but it’s not just about buying the latest must haves, as it is very important for all families to have quality time together.

“There is a lot of information and support available for families from our services, and we urge families to use them if they are in need of help and advice, and not to struggle alone.”

Cornwall Council can provide families with help and support through the Family Information Service and also via its Early Help Hub.

The Family Information Service supports families across Cornwall with free and impartial information and advice on leisure, health, education, parenting, childcare and funding. They are also home to Cornwall’s Local Offer, which means they can assist families with children and young people with disabilities to navigate and access the local services available to them.

The service have also listed a range of Christmas activities taking place which are wheelchair friendly or suitable for children with autism including relaxed Santa’s Grottos, parties, and family fun days, so that all family members can join in.

The Early Help Hub is the single point of access for Council and community based health services for children, young people and families in Cornwall. Early Help is about identifying problems at an early stage and working with families to solve those problems before they get worse. Early Help is available to children, young people and their families from pre-birth up to the age of 18, and up to the age of 25 where young people have special educational needs or a disability.

As well as the Early Help Hub there are six Early Help locality teams across Cornwall that offer targeted support to children, young people and their families. This Christmas, the teams have a number of hampers that have been donated and are being distributed to families most in need across Cornwall.

For more information about the help families can receive from Cornwall Council, please contact:

Family Information Service

Phone 0800 5878191. Available Monday to Friday between 9am and 5pm. An answerphone is provided at all other times. They will be closed on bank holidays.

Family Information Service website

Early Help Hub

For advice and consultation, please call 01872 322277. The Hub is open Monday to Thursday, 8.45am to 5.15pm and 8.45am to 4.45pm on Fridays. They will be closed on bank holidays.

To make a Request for Help, you can complete the relevant Request for Help form and send it to


Posted 20 December 2018

Categories: Councils, Politics

Cornwall Council flying the flag for Pride

Tue, 15/01/2019 - 15:11

Cornwall Pride Resized

Cornwall Council is supporting this year’s Cornwall Pride event in Newquay on Saturday 25 August 2018 and will be proudly flying the rainbow flag at New County Hall leading up to and through the Pride weekend.

Cornwall Pride celebrates the lesbian, gay, bisexual and trans (LGBT) / lesbian, kethreydhel, dewreydhel, treus (LKDT) communities of Cornwall in a fun and inclusive event. Cornwall Council will be there to promote its services and opportunities, and show its support for the communities it serves.  

Representatives from the Council will join the parade, starting at 12noon from Beach Road car park, and will be at The Killacourt for the family friendly Rainbow Fest in the afternoon.

Cornwall Fire, Rescue and Community Safety Service will be there to talk about careers within the Service and domestic abuse; the key messages for this year’s pride is consider becoming an On-call firefighter and encouraging people to #shOUT about Hate Crime.

A number of the community safety team and key partners will be in attendance to discuss the many aspects of domestic abuse, as well as operational staff ready to discuss the role of an On-call firefighter. The Service will also be getting people involved with their Integrated Risk Management Plan (IRMP) consultation where you get a chance to see what people think about the Service.

Representatives from the Phoenix Services will be there to discuss the range of professional courses and training they can provide as well as recruiting for the next Prince’s Trust Team starting in October. Phoenix will also be in the parade with their fire appliance.

Julian German, Deputy Leader of Cornwall Council with responsibility for equality and diversity said “By taking an active role in the Pride event, we are proud to show our commitment to supporting diversity and improving inclusion within Cornwall. 

“We want to set an example in all we do to support the whole community. Pride is a great event and I hope that everyone enjoys themselves!”


Story posted 21 August 2018

Categories: Councils, Politics

Two successful prosecutions by Cornwall Council Trading Standards

Tue, 15/01/2019 - 15:10

Residents were reminded to stay alert to counterfeit goods and fake services as three men behind counterfeiting and fraud offences committed across Cornwall were sentenced at Truro Crown Court last Friday (17 August 2018) following two prosecutions brought by Cornwall Council Trading Standards.

The first case saw two men sentenced after admitting charges relating to the largest counterfeiting operation ever discovered in Cornwall.

Gregory William Whitehead, 48 from Tregrehan Mills, St Austell, and William Thomas Lemoyne, 35 from Camborne, had both pleaded guilty to charges of conspiring to supply fake car accessories, toys and musical instrument accessories at an earlier hearing.

The prosecution was the culmination of a three year investigation into around £2.5 million worth of illegal sales and the seizure of over 100,000 fake items.

Whitehead was sentenced to 32 months immediate imprisonment and Lemoyne to 2 years imprisonment, suspended for two years.

In the second case, Martin Hobbs, the owner of an estate agents business in Millbrook, was ordered to pay fines and costs totalling £22,500 after pleading guilty to five charges.

Hobbs, whose business MPH Estate Agents was based at The Parade in Millbrook, admitted four charges of false and misleading advertising under Consumer Protection legislation and admitted a further charge of obstructing an investigating officer by producing a fake letter of instruction.

He was fined £2,500 on each of the five charges and ordered to pay £10,000 towards the prosecution costs. He was further warned that a failure to pay those amounts in full by 28 February 2019 would result in him being sent to prison for 12 months.

In passing sentence His Honour Judge Carr told Hobbs “You committed a series of fraudulent trading. You decided to commit active fraud to enhance your business. Furthermore you have deliberately attempted to hide your resources from the court.”

Welcoming the results, Sue James, Cornwall Council’s Portfolio Holder for Environment and Public Protection said “Whilst the vast majority of businesses in Cornwall are law abiding and provide excellent services, it is worth residents being aware of these three convictions and reflecting that if you are ever offered goods or services in a deal that seems too good to be true – then it usually is!”

Posted on 20 August 2018

Categories: Councils, Politics

Council consults on what social landlord tenancy policies should look like

Tue, 15/01/2019 - 15:10

Ensuring that tenants have a secure home should be at the heart of all housing providers’ tenancy policies across Cornwall.

The Council has launched a consultation so that social landlords, tenants and prospective tenants can have their say on what else the Council expects social landlord tenancy policies to include.

We want your views on the length of tenancies, how tenants move from one landlord to another as well as what advice and assistance should be offered to tenants to help prevent homelessness.  There are also expectations around the setting of affordable rents and how different housing needs are met.

The consultation which runs until 14 September is on a revised Local Tenancy Strategy, which aims to encourage all social landlords working in Cornwall to provide a good mix of tenancies for residents that will help meet local housing need and improve choice in Cornwall’s housing market.

Cornwall Council cabinet portfolio holder for homes, Andrew Mitchell said: “The Local Tenancy Strategy sets out what the Council expects from social landlords and in turn what tenants can expect.  I encourage social landlord partners, tenants, prospective tenants and anyone with an interest in social housing to comment before a final version is developed for adoption by the Council.”

Responses to the consultation will be analysed and the draft Local Tenancy Strategy revised with the expectation that the new Strategy will be implemented from April 2019.


Story posted 20 August 2018

Categories: Councils, Politics

Apprenticeships will help boost prosperity for all of Cornwall

Tue, 15/01/2019 - 15:09

A wonderful opportunity to gain a degree in surveying while working in beautiful Cornwall is just one of many amazing apprenticeships on offer through Cornwall Council this summer.

The Chartered Surveyor Degree Apprenticeship gives applicants the chance to be trained, supported and mentored to achieve a degree in surveying, while being paid a competitive salary.

Completion of the course will also achieve chartered membership of the Royal Institute of Chartered Surveying (RICS).

The council will also pay for your degree and essential expenses, and ensure you have the time to attend university and to undertake training.

So, if you are passionate about developing a career in Property / Estates and would prefer to learn on the job – then this is the opportunity for you!

A number of other apprenticeship roles have just been released, providing an ideal series of opportunities for those due to receive their A Level and GCSE results this month.

Included in those new adverts will be apprenticeships in our Human Resources Teams; in both Business Administration and Data Analyst roles; in our Neighbourhoods Incident Team, plus many apprenticeship vacancies within our Children, Families & Schools directorate working in Education & Early years.

Councillor Bob Egerton, Cabinet Member for Planning and Economy said: “Our apprenticeships offer opportunities to people from all walks of life to gain vital workplace skills and to begin to build a career for themselves.

“We have taken on nearly 100 apprentices in the past two years, and we are now looking to bring in the next cohort – including this fantastic chance to gain a degree while being in paid employment.

“In the long term, investing in people in this way will also contribute to economic growth and prosperity for the whole of Cornwall, by creating a highly trained and employable workforce.

“It is also important to remember that these apprenticeships are not just for young people starting out, they can also offer a chance to start a new career later in life as well.”


Story posted 17 August 2018

Categories: Councils, Politics

Calling all students – add vaccines to your to do list before heading off to University

Tue, 15/01/2019 - 15:09

Following yesterday’s A-Level results many students will now be busy getting ready to head off to university…but one thing many students forget to sort before they leave home is their vaccinations.

To make sure students get the most of their university experience and not become seriously ill, Cornwall Council’s Wellbeing and Public Health team are encouraging young people have the meningitis and measles jabs before they leave home.

It’s not all about leaving home, even if a young person is continuing their studies from home it’s still important for them to be covered too.

With lots of people in confined environments and close mixing, universities and colleges, halls of residence or even in hostels while off travelling, can all be hot spots for measles and meningococcal disease as they present the perfect opportunity for the infection to spread.

Measles is a highly infectious viral illness that can sometimes lead to serious complications and can be fatal in very rare cases.

The best protection against measles is to ensure young people have had two doses of Measles, Mumps and Rubella (MMR) vaccination. We know that some students of university/college age may have missed out on their MMR when they were younger as MMR uptake was as low as 80% in 2003. This means that many young people remain unprotected and so we are seeing measles cases in young people over the age of 15.

Alongside the MMR vaccine, it is also important to remind students (and freshers in particular) to get the MenACWY vaccine which protects against meningitis and septicaemia (blood poisoning) – which can both be fatal.

Denis Cronin, Public Health Consultant for Cornwall Council’s Wellbeing and Public Health Team said: “While students are rushing to get ready for the next big steps in their life, getting injections is often over looked. Young people are particularly vulnerable to these infections and are also far more likely to spend time together in large groups which provides the perfect conditions for spreading of infections. Anyone who feels unwell should let friends know and call 111 if they recognise any of the symptoms”.

Dr Iain Chorlton, from NHS Kernow Clinical Commissioning Group, said: “This time of the year is always an exciting time for many students. They’ve picked up their A-level results and then thinking about their new lives at university and the fun of Freshers’ Week but it’s really important that to make sure that either before you leave or as soon as you arrive at university and register with a doctor that you get the MenACWY vaccine and protect yourselves against this potentially deadly infection. So put protecting yourself against meningitis should be on you ‘to do list’ along with buying your pots and pans and new books.”

If students don’t manage to have vaccinations done before they leave home, they should register with GP while at university where they will be able to have the vaccinations.

Story posted 17 August.

Categories: Councils, Politics

Council launches new consultation to help people live safe and well at home for longer

Tue, 15/01/2019 - 15:08

With the ageing population in Cornwall set to grow significantly in the next decade, Cornwall Council is seeking input from residents and service providers on the right service mix to best help people to remain independent for as long as possible.

We want to hear from people about the services they want to keep them healthy and active, keep them independent and allow them to spend time with others. We also want to hear people’s views on how we can provide the right support to homeless people.

With a range of contracted services which the Council manages up for renewal in 2019, the Council wants to make sure that people have access to a range of services which, as well as keeping them happy and healthy, also keep them out of more costly services for longer.

Cornwall Council Cabinet Portfolio Holder for Adults Rob Rotchell said: “The end of the current contract provides us with an opportunity to make sure that services we commission are focussed on delivering what people have told us they want - to take more responsibility for their wellbeing and wellness, be as independent as possible and be part of their local community.

“After listening to a wide range of views a plan has been developed and we are now asking whether we have got this plan right. Whether you are a service user, a provider, or a resident who might be a future user of services, everyone is encouraged to give their feedback and views. We want to make sure our plans are produced with input from residents and partners.”

You can access the survey through the Council’s website. 

The survey closes on 7 September 2018

Posted on 16 August 2018

Categories: Councils, Politics

Council commits to 3500 Extra Care units by 2025

Tue, 15/01/2019 - 15:07

As part of a plan to help older people and those in need of care live independent and healthier lives for longer, Cornwall Council has announced it will create 3,500 ‘Extra Care’ housing units across the county.

The move will also help reduce pressure on an adult social care system that only last week was described as being at breaking point nationally by Local Government Association.

Cornwall Council Cabinet Portfolio Holder for Adults Rob Rotchell said: “These will be self-contained homes with their own front doors where people have access to care and support when they need it. People often think about downsizing their homes as they get older so Extra Care is an attractive option when planning for possible care and support needs in the future.

“Evidence shows that helping people to live independently for longer in homes like these, often closer to their family and friends, leads to healthier and happier lives. This in turn reduces their need to use health and social care services, alleviating demand on already stretched services.”

The Council has a mixed approach to developing the 3500 units, looking at remodelling existing buildings which are no longer fit for purpose and at how they could develop where the market is less responsive. To get things started they are looking to recruit a strategic partner to develop an initial 750 units across towns in Cornwall. 

The numbers of people across Cornwall aged 65 and over in Cornwall is predicted to increase by 78% by 2030. (population figures taken from Taking this into account, alongside an increase in illness and disability, it means that more people will require care and support services. It is a priority for Cabinet to see a wide range of Extra Care housing developed that is affordable for all.

At an event hosted by Cornwall Council at St Austell Conference Centre on 9 August 2018, housing companies, care providers and property developers were invited to learn more about Extra Care housing options - the sorts of facilities they are and how they are funded. The event is the beginning of the conversation to test the proposals before a formal selection process for a strategic partner begins in Autumn.

Categories: Councils, Politics

Council consults on how money from developers should be used

Tue, 15/01/2019 - 11:39

Cornwall Council is asking for views on how money raised from a new levy on commercial development should be used to pay for the facilities needed to help communities across Cornwall.

The Community Infrastructure Levy (CIL), which will apply to planning applications that are approved from 1 January 2019, will raise over one million pounds a year from new housing and commercial developments to fund local infrastructure projects to help communities across Cornwall.

A ‘local share’ of the levy – between 15% and 25% - will be given to town or parish councils where the development happens so that the local council can use it in a way that best serves the needs of their local communities.  How the remaining amount is spent is still to be decided so the Council is asking town and parish council’s, developers and residents for their views.

The Cabinet Portfolio Holder for Planning and Economy, Bob Egerton, said: “This levy on new developments will sit alongside existing contributions that developers are required to make, and help to deliver infrastructure where it is most needed, which is not always in the immediate area of the development.

“The remainder of the money raised will be allocated to support projects across Cornwall and that’s why we are launching this consultation so that anyone but particularly town and parish councils, can give us their thoughts on the most appropriate method for deciding which projects should be supported with CIL monies. Consultation responses will be taken into consideration in a report to Cabinet later in the year which will make recommendations on how this should be done.”

The consultation is live on the Council’s website and will run until 23 September 2018.


Story posted 09 August 2018

Categories: Councils, Politics

Park and Ride’s celebrations are out of this world

Tue, 15/01/2019 - 11:38

Park And Ride

Having already carried passengers the equivalent distance of to the moon and back three times over, Truro’s Park and Ride celebrated its 10th birthday with two days of free travel and a ticket giveaway.

More than 8,000 free journeys were recorded as passengers celebrated the service’s anniversary.

A prize draw was held at both sites for the chance to win a free 60 day travel pass, which will entitle the winner to 60 days of non-consecutive unlimited travel on the service.

At Langarth, the prize was won by Tilly Stone, 4, of Redruth, while Noah Spoors, 10, was the winner of the draw held at Tregurra Park. Both winners are looking forward to enjoying their free trips with their families.

Since buses first began running between Langarth and the city centre in 2008, more than a million passengers have used Park for Truro, travelling a total of more than 1.7million miles.

A second service from Tregurra Park opened in 2015, giving more than 2,500 parking spaces available across the two locations.

Operated by Cornwall Council, the park and ride uses eco-friendly vehicles and is designed to ease congestion in the city by offering visitors and daily commuters a safe, frequent and cost-effective alternative to driving into and parking in the city centre.

Cornwall Council Portfolio holder for Transport Geoff Brown said:  “The Park and Ride service has been a vital part of Truro for a decade and has helped thousands of people more easily access the city centre.

“When you think about the scale of passengers who have used the service over that time, the Council’s investment in this service has helped ease traffic congestion and reduce emissions by keeping cars off the road in the city centre.

“It’s heart-warming to see two young people picking up the free passes – it reflects the fact that our park and ride buses are there for everyone to use.”

Those people not lucky enough to win a free 60 day pass could consider purchasing one of our great value multi-day passes:

  • 5 day passes cost only £8.40 (that’s £1.68 a day)
  • 20 day Passes cost only £30.00 (that’s £1.50 a Day)
  • 60 day Passes cost only £68.00 (that’s £1.13 a day)

Passengers are now welcome to bring their dogs onto the buses as part of a three month trial scheme.


Story posted 09 August 2018

Categories: Councils, Politics

Heatwave brings out scam gardeners

Tue, 15/01/2019 - 11:33

Cornwall’s hot sunny weather this summer has sparked an increase in doorstep scams involving garden or outside maintenance.

Now Cornwall Council Trading Standards are urging residents to be vigilant after a surge in reported incidents over the past two weeks, especially at park home sites.

Different scams have featured gardening and tree surgery work targeted for unnecessary and over-priced repairs.

In one recent case, the cold caller started work clearing grass clippings before getting any agreement from the home owner to do it. When refused payment for the work they started to rummage around in a workshop, attempting to take tools and other items as payment.

In another case, cold callers have undertaken work to replace support jacks underneath park home properties, preying on resident’s fears about the condition of supports underneath their homes. Although some work was carried out, it appears to have been massively over-priced and unnecessary.

In the past couple of weeks there have been nine separate reported complaints from residents in Redruth, Bodmin, Helston, St Austell, and St Columb.

Cornwall Council’s Trading Standards team works in partnership with Devon & Cornwall Police to investigate these issues, and where possible, bring offenders before the courts.

In order to help communities avoid the rogues, the team operates the ‘Trading Standards approved’ Buy With Confidence Scheme; offering a directory of tradespeople who have been vetted by our Service to ensure that they are reputable and trustworthy businesses 

Sue James, Cabinet Portfolio holder for public protection said: “Doorstep scams take place when someone comes to your door with the aim of scamming you out of your money or trying to gain access to your property.

“Scams can happen at any time of the year, but we have noticed an increase in scams relating to home and garden maintenance, possibly linked to the beautiful weather we are experiencing and people wanting to spend time outdoors.

“While the majority of tradespeople and officials are legitimate it’s wise to be on your guard when you answer your door. Doorstep scammers can be persuasive or pushy but also polite or friendly, and it can be easy to fall victim. It’s especially important to be vigilant and aware if you live on your own.

“Many of the recent reports we’ve received have been opportunistic – they’ve seen someone out working in the garden and have been pushy in getting them agree to pay for services.

“The criminals generally focus on the elderly and vulnerable, and are very good at spotting their targets. We all need to be vigilant, and look out for our friends and neighbours. Just because someone presents a business card with some local telephone numbers on it, does not mean it’s a genuine business.”

Residents are asked to report concerns to Trading Standards via the Citizens Advice Consumer Service on 03454 04 05 06; alternatively, If you see a suspected rogue trader actively working on a property in your area, please report to the police on 101.


Story posted 06 August 2018

Categories: Councils, Politics

Council urges people to take extra precautions as hot weather returns

Tue, 15/01/2019 - 11:32

With temperature set to rise this weekend Cornwall Council urges people to keep an eye on more elderly and very young family members, friends and neighbours.

Public Health Consultant Denis Cronin said while beating the heat is common sense, older people, those with underlying health conditions and those with young children can really suffer.

“To vulnerable people, the summer heat can bring real health risks, which is why we’re urging everyone to keep an eye on those you know who may be at risk this summer. If you’re able, ask if your friends, family or neighbours need any support.”

Hot weather tips include:

  • Keep a close eye on older people, young children and those with diseases such as heart and lung conditions – their bodies can struggle to cope in the heat and are at greatest risk.
  • Keeping homes as cool as possible will help and offer some respite – close curtains on windows that receive the sun, open windows when it’s cooler outside than in (when it’s safe to do so) and turn off any unnecessary electrical items. Remember it’s sometimes cooler sitting in a park under a tree than it is in a home that’s too hot.
  • Check weather forecasts, including UV forecasts, and when travelling always carry water.
  • Don’t forget the sunscreen!

A call is also made to people to think twice before leaving their children and pets in vehicles.

“A car can become as hot as an oven very quickly, even when it doesn’t feel that warm. When it’s 22 degrees, in a car it can reach an unbearable 47 degrees within the hour.

“Pets, children and the elderly are less able to cope with high temperatures and may not recognise the signs of dehydration, so safer to take them with you. Even if the windows are left open or they’re parked in the shade, it’s still a very dangerous situation,” Mr Cronin said.

If you are concerned about the welfare of a person or animal locked in a car, call 999 for the emergency services.

For further information on health advice in hot weather please visit the NHS Choices website

Categories: Councils, Politics

50 new reasons to celebrate reading at Brunel Primary School

Tue, 15/01/2019 - 11:31

Books WebChildren at Brunel Primary School are celebrating after their school library won 50 new fiction books in Cornwall Council’s Education Library Service competition.

The books include favourite titles like How the Library (Not the Prince) Saved Rapunzel by Wendy Meddour, Firefly Home by Jane Clarke and Not Just a Book by Jeanne Willis. 

In their card thanking the Education Library Service for their prize, staff and children from Brunel Primary School said: “Thank you so much for choosing Brunel to receive your kind donation of 50 beautiful, new books for our school library. The children are thrilled and can’t wait to read them all!  We really appreciate your generosity.”

The competition was open to all primary schools in Cornwall as part of the Education Library Service’s work to support school libraries and promote reading for pleasure.  The Council’s Education Library Service supplies over 27,700 library books to local schools as well as delivering 1,500 project and artefact boxes each term to support classroom teaching and boost school library stock in key topic areas.

Schools taking part in the competition were asked to explain how the books would enhance reading in their school and the difference they would make to the children.  The entries were judged by Councillor Sally Hawken, Councillor Edwina Hannaford and Commercialisation and Income Generation Manager Jim Trevelyan.

Sally Hawken, Cornwall Council Cabinet Member for Children and Wellbeing, said:  “Thank you to all the schools that participated.  There were so many lovely entries, including very creative efforts with poems and illustrations.  After some serious deliberating we did manage to all agree on one very deserving winner and that’s Brunel Primary School.  I hope the children will have as much fun with their new books as we did judging the competition.”

Edwina Hannaford, Cornwall Council Cabinet Member for Neighbourhoods, said: “I’m delighted that the children at Brunel Primary School are enjoying their new books. Reading for pleasure is an important habit for children to develop.  It opens up exciting new worlds to them and develops literacy skills that will help them to succeed at school and as adults in their working lives.”

Story posted 1 August 2018

Categories: Councils, Politics

Community Network Highways Scheme on the agenda for Bude Community Network Panel

Tue, 15/01/2019 - 11:24

There’s an opportunity for people living in and around the Bude area to learn more about the Community Network Highways Scheme at the Bude Community Network Panel annual general meeting on 9 July at 7.00pm. The meeting takes place in the Conference Room, Parkhouse Centre, Ergue-Gaberic Way, Bude, EX23 8LD.

The agenda and more information about the panel are available on our Bude Community Network page.

Community Link Officer Chris Sims will lead a discussion about initial ideas for local transport schemes that could be funded by the Community Network Highways Scheme and will review expressions of interest received so far. Community network panels are now able to review and prioritise local schemes and have a budget of £50,000 for highways improvements in their area.

There will also be a health update from the Stratton and Holsworthy Medical Centres.

As this is the annual general meeting, the panel will elect a chair and a vice-chair for the next 12 months and agree priorities and engagement arrangements for the next year.

In addition to this, there will be an opportunity for local updates from Cornwall, town and parish councillors, time for public questions and an update on strengthening community networks.

Cornwall Councillor Nicky Chopak, Chair of Bude Community Network Panel, said: “We need local people to help us shape the Bude Community Network priorities for the coming year.  Please come and tell us about the issues that matter to you so we can make sure we focus on the right areas.  You’ll also be able to hear about the small highways projects that could benefit from our Community Network Highways Scheme and meet your local Cornwall, town and parish councillors. Everyone is welcome to join us.”

Bude Community Network Panel meets quarterly to discuss matters that affect the local area and to progress these by working in partnership with Cornwall Council and its partners, including town and parish councils, the voluntary and community sector, and the police and health services. Some of the areas that community networks focus on include anti-social behaviour, community hospitals, economic development, the environment, community planning, regeneration, conservation, community safety, transport and highways issues. 

Bude Community Network Panel includes all four Cornwall Councillors for the area and representatives of the 11 parishes in the community network: Bude-Stratton, Jacobstow, Kilkhampton, Launcells, Marhamchurch, Morwenstow, North Tamerton, Poundstock, St Gennys, Week St Mary and Whitstone.

Story posted 29 June 2018

Categories: Councils, Politics

Wadebridge and Padstow Community Network Panel celebrates Community Chest grants

Tue, 15/01/2019 - 11:21

There’s a chance for people in the Wadebridge and Padstow area to learn more about how Community Chest grants have benefited their area at the Wadebridge and Padstow Community Network Panel annual general meeting on Thursday 28 June.

The meeting takes place at 6.30pm in Egloshayle Pavilion, Wadebridge.  The agenda and more information about the panel are available on our Wadebridge and Padstow Community Network page.

Community groups that have received Cornwall Councillor Community Chest grants in the past year will tell the panel how they have used the funding to support local projects.

The meeting will also review and prioritise the expressions of interest submitted for the Community Network Highways Scheme, which gives community network panels a greater influence over local transport schemes.

As this is the annual general meeting, the panel will elect a chair and a vice-chair for the next 12 months.  In addition, the meeting will include updates from the police, Cornwall Council members and town and parish councillors on local matters.

Cornwall Councillor Karen McHugh, Chair of Wadebridge and Padstow Community Network Panel, said: “Community Chest grants can make a big difference to local groups and projects, so we’ll be celebrating the work of some of last year’s recipients at our Wadebridge and Padstow Community Network panel meeting.  Join us to hear how community groups like the St Tudy Playing Field Trust and Polzeath Marine Conservation Group have used their grants.  We’ll also be discussing potential local transport schemes that could be funded by the Community Network Highways Scheme, so come along and find out what’s being proposed in your area.”

Wadebridge and Padstow Community Network Panel meets five times a year to discuss matters that affect the local area and to progress these by working in partnership with Cornwall Council and its partners, including town and parish councils, the voluntary and community sector, and the police and health services.  The panel’s priorities include public transport, asset and service devolution, affordable housing, highways, traffic and parking issues.

Wadebridge and Padstow Community Network Panel includes all five Cornwall Councillors for the area and representatives of the 14 parishes in the community network: Egloshayle, Padstow, St Breock, St Endellion, St Ervan, St Eval, St Issey, St Kew, St Mabyn, St Merryn, St Minver Highlands, St Minver Lowlands, St Tudy and Wadebridge.

Story posted 20 June 2018

Categories: Councils, Politics

Step closer for ambitious plans for the future of parking in Cornwall for the benefit of communities, the environment and local economies

Tue, 15/01/2019 - 11:20

Ambitious long term plans for the future of parking in Cornwall - including a £2.1m investment into improving technology in car parks - have today been given the green light by Cornwall's Cabinet.

The Positive Parking Framework for Cornwall sets out a range of measures which will be put in place to make significant improvements into how Council car parks meet the needs of users and local communities.

The aims of the framework include simplified tariffs, new machines and barriers to enable drivers to pay on exit, improved signage and new systems to consider the needs of carers who need to park in areas with restricted parking. Improving technology in car parks means enforcement officers will be able to focus on tackling drivers who park illegally or cause an obstruction on Cornwall's streets.

In the longer term, plans include putting in the infrastructure which will enable people to book a parking space in advance.

The plans aim to address the views of residents and businesses, as well as reflect best practice from other local authorities and industry experts, explained Geoff Brown, Cornwall Council cabinet member for transport.

"Car parks play an important role and the location, availability of spaces and tariffs can affect local communities, economies and the environment," he said.

"This framework sets out the changes we will make between now and 2030 to improve parking for users, but also to tackle congestion, improve air quality and free up our enforcement officers to deal with on-street parking issues."

In July members of full Council will consider the request for £2.1m into funding technology improvements in Council car parks as part of the Positive Parking Framework for Cornwall.

Cornwall Council has signed up to the Positive Parking Agenda - a national initiative between local authorities and the British Parking Association to make parking a better experience for all.

Categories: Councils, Politics