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230730 | Practice Comparison: Praze-An-Beeble Surgery; Bodriggy Health Centre | 2023 GP Patient Survey

Practice Comparison: Praze-An-Beeble Surgery with Bodriggy Health Centre

Overall experience


Praze-An-Beeble SurgeryBodriggy Health Centre
% of patients who describe their overall experience of this GP practice as good

87%

ICS result: 76%

National result: 71%

79%

ICS result: 76%

National result: 71%

 

Your local GP services

 

% of patients who find it easy to get through to this GP practice by phone

48%

ICS result: 55%

National result: 50%

71%

ICS result: 55%

National result: 50%

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% of patients who find the receptionists at this GP practice helpful

93%

ICS result: 87%

National result: 82%

90%

ICS result: 87%

National result: 82%

Show breakdown
% of patients who are satisfied with the general practice appointment times available

60%

ICS result: 59%

National result: 53%

64%

ICS result: 59%

National result: 53%

Show breakdown
% of patients who usually get to see or speak to their preferred GP when they would like to

30%

ICS result: 40%

National result: 35%

73%

ICS result: 40%

National result: 35%

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Making an appointment

% of patients who were offered a choice of appointment when they last tried to make a general practice appointment

63%

ICS result: 63%

National result: 59%

55%

ICS result: 63%

National result: 59%

Show breakdown
% of patients who were satisfied with the appointment they were offered

78%

ICS result: 79%

National result: 72%

72%

ICS result: 79%

National result: 72%

Show breakdown
% of patients who took the appointment they were offered

97%

ICS result: 98%

National result: 96%

99%

ICS result: 98%

National result: 96%

Show breakdown
% of patients who describe their experience of making an appointment as good

68%

ICS result: 61%

National result: 54%

70%

ICS result: 61%

National result: 54%

Show breakdown

Your last appointment

% of patients who were given a time for their last general practice appointment

90%

ICS result: 91%

National result: 91%

82%

ICS result: 91%

National result: 91%

Show breakdown
% of patients who say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

95%

ICS result: 88%

National result: 84%

92%

ICS result: 88%

National result: 84%

Show breakdown
% of patients who say the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment

93%

ICS result: 88%

National result: 85%

89%

ICS result: 88%

National result: 85%

Show breakdown
% of patients who say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment

90%

ICS result: 87%

National result: 84%

88%

ICS result: 87%

National result: 84%

Show breakdown
% of patients who felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

91%

ICS result: 85%

National result: 81%

82%

ICS result: 85%

National result: 81%

Show breakdown
% of patients who were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

94%

ICS result: 92%

National result: 90%

89%

ICS result: 92%

National result: 90%

Show breakdown
% of patients who had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment

96%

ICS result: 94%

National result: 93%

91%

ICS result: 94%

National result: 93%

Show breakdown
% of patients who felt their needs were met during their last general practice appointment

97%

ICS result: 92%

National result: 91%

91%

ICS result: 92%

National result: 91%

Show breakdown

Your health

% of patients who say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

82%

ICS result: 67%

National result: 65%

56%

ICS result: 67%

National result: 65%

Hide breakdown

Overall experience

% of patients who describe their overall experience of this GP practice as good

87%

ICS result: 76%

National result: 71%

79%

ICS result: 76%

National result: 71%

Hide breakdown

 

https://www.gp-patient.co.uk/compare?practices=L82068,L82036&s=0&w=1&g=0&a=0&e=0&h=0&l=0
Praze-An-Beeble Surgery - Accessing the practice
Bodriggy Health Centre - Accessing the practice
Praze-An-Beeble Surgery - Appointment experience
Bodriggy Health Centre - Appointment experience

Bodriggy Health Centre: Practice Overview

Results from the 2023 survey

Bodriggy Health Centre

60 Queensway, Hayle, TR27 4PB



Where patient experience is highest compared with the ICS result


    • 70% of respondents describe their experience of making an appointment as good

      ICS result: 61%National result: 54%

Where patient experience is lowest compared with the ICS result

    • 56% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      ICS result: 67%National result: 65%

    • 82% of respondents were given a time for their last general practice appointment

      ICS result: 91%National result: 91%

    • 55% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

      ICS result: 63%National result: 59%

Comparisons with the local ICS or national results are indicative only and may not be statistically significant.
  • 73% of respondents usually get to see or speak to their preferred GP when they would like to

    ICS result: 40%National result: 35%


  • 71% of respondents find it easy to get through to this GP practice by phone

    ICS result: 55%National result: 50%


  • Praze-An-Beeble Surgery: Practice Overview

    Praze-An-Beeble Surgery

    School Rd,Praze-An-Beeble, Camborne, TR14 0LB



    Where patient experience is highest compared with the ICS result

      • 95% of respondents say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

        ICS result: 88%  National result: 84%

    Where patient experience is lowest compared with the ICS result

      •  30% of respondents usually get to see or speak to their preferred GP when they would like to

        ICS result: 40%  National result: 35%

      •  48% of respondents find it easy to get through to this GP practice by phone

        ICS result: 55%  National result: 50%

      •  97% of respondents took the appointment they were offered

        ICS result: 98%  National result: 96%

    Comparisons with the local ICS or national results are indicative only and may not be statistically significant.
    ❋  274     Surveys sent out
    ❋  108     Surveys sent back
    ❋   39%    Completion rate
     
    • 82% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

      ICS result: 67%   National result: 65%

    • 87% of respondents describe their overall experience of this GP practice as good
    • ICS result: 76%   National result: 71%

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